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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – Printed-Cable-Ties.com


Custom printed Velcro cable ties are reusable fastening straps made from hook and loop material, personalized with your logo, text, or design for branding and organizational purposes.

2. What is the minimum order quantity?

The minimum order quantity is 300 pieces. Larger orders qualify for better pricing.

3. How long does production take?

Production typically takes 19 to 21 days after design approval and receipt of payment. Rush orders may be possible upon request.

4. Can I choose custom sizes and colors?

Yes! We offer various lengths, widths, and colors. Custom Pantone colors and sizes are available starting from 1000 pieces. Please contact us for a personalized offer.

5. How do I submit my logo or design?

You can send your logo or design files by email to [email protected]. We accept common file formats such as AI, EPS, PDF, or high-resolution PNG.

6. Will I receive a digital proof before production?

Yes, we provide a free digital mock-up of your custom cable ties for your approval before we start production.

7. How are the cable ties packaged?

Standard packaging includes bulk packing in protective bags or boxes. Custom packaging options are available upon request.

8. What shipping methods do you offer?

We ship worldwide via reliable couriers such as DHL, FedEx, or UPS. Shipping costs depend on order size and destination but are included free of charge for most orders.

9. Can I order samples?

Yes, sample orders are available. Contact us to request a sample and pricing details.

10. What payment methods are accepted?

We accept payment via bank transfer and PayPal. Please note that PayPal payments incur an additional 4% fee.

11. What if my order arrives damaged or defective?

In case of defects or damage during shipment, please contact us immediately. We will arrange for replacement or refund after verification.

12. Are import taxes or customs duties included?

Prices do not include import taxes or customs duties. Please check with your local customs office for applicable fees.

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For further questions, please contact us at Email: [email protected]. We respond within 24 hours!